Cultural Competence for Public Managers: Managing Diversity in Today' s World

Our increasingly globalized society demands a higher level of sophistication when working cross-culturally & internationally in local, state, & federal governments; tribal corporations; &  nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation & successful examples for developing cultural competence, including competencies for international collaborations.  Written in an accessible format & style, the book provides practical & useful standards& performance measures, proven coaching & mentoring guides, as well as templates, checklists, exercises, & guidelines. It includes downloadable resources with coaching guides, checklists. Organized thematically, the book defines the scope of cultural competencies, highlights best practices, & describes variations in responsibility for administering cultural competence for executives, managers, supervisors, & employees.  Includes CD  The book is in excellent condition. There is some underlining throughout the book as shown and some of the pictures.