QBQ! the Question Behind the Question: Practicing Personal Accountability at Wor

QBQ! The Question Behind the Question, addresses the most important issue in business & society today: personal accountability. The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability. The solution involves an entirely new approach. We can no longer ask, Who dropped the ball? Why can't they do their work properly? or Why do we have to go through all these changes? Instead, every individual has to ask the question behind the question: How can I improve this situation? What can I contribute? or How can I make a difference? The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows & people adapt to change. What can I do to improve the situation? Only by being able to ask this question behind the question can we take ownership of the problem and start working toward a solution. New Old Stock. Hardcover. Approx: 5.75”x8.5”x.75” 117pg. This item is from my resource library inventory collection. Any age, character or imperfection is part of the value. Review pictures carefully as they are part of the description. Item pictured is what you receive.  Reasonable Offers Welcome Order properly documented & packag